1 reviews | Active since Apr 2016

17 Jul 2018, 03:32

Telkom acc cancellation

Stop sending me emails about landline payment..

My telephone line stop work earlier this in February 2018 and I was told by one your consultant that my line will never be fixed because of multiple cable theft in my area.I even cancel my contract with Mweb due no service from your side and I receive message that my line won't be fixed due to multiple cable theft blah blah you will give alternative option shortly since February.I tried contact telkom for cancellation but the call que was too much. So please sending statements I owe you a cent..because I haven't been using your so called telephone line since february.

0
Replies (1)
Telkom
Telkom's reply21 Jul 2018, 08:34
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,