TELKOM / ******

I took out a contract with Telkom in November. In January 2025 the debit my account and the debit order came back as unsuccessful but i had money in my account which i have proof of and sent to them. i then made an EFT to banking details an agent provided me with and also sent them the proof of payment along with the banking details that was provided by the agent via sms. Telkom can not pick this payment up as its not reflecting by them and then went and double deduct in February plus a extra charge for debit oredr that was unsuccessful. Now i get a statement saying the will deduct R1900 in March , which now shows that the double deduction not showing on their side. i spoke to 5 people at Telkom who had no empathy and urgency to assist me and no one seems interested in solving my problem. I want them to be exposed and for people to rather opt for other network providers because they are ****** and no one avail themselves to actually help you. i want my money back, this caused a great inconvenience and financial difficulties. i am so afraid that they going to take all my money in March, please help me to stop them. i reached out to Telkom in January already we are in March but my problem is not solved.

i will not recommend TELKOM to anyone!!! They are not accessable, have no empathy and their customer serrvice suck