Telkom abuses access to client's banks accounts
I purchased two tablets on contract about 14 months ago on a fixed amount of data. According to the terms and condition of the contract I would only get additional data when I request at the store or email a consultant. Without making a request for additional data Telkom takes an additional R600 from my bank account claiming I purchase data. The service I got at their branch at Cavendish square is pathetic. I had to deal with an arrogant, defensive, rude and unprofessional consultant. Telkom refuses to refund money they stole from my bank account. I have dealt with reputable service providers in the past, it will take Telkom a very long time to match up to their competitors. Nabeelah Slamdin at Cavendish treated me like a beggar, ridicule and argued endlessly and eventually threw a dirty piece of paper that he claimed had her regional managers contact. Telkom will refund my money- they won't get away with it.
Telkom continues to abuse access to my bank account, double billed again. I'm on a fixed contract and after a year they double bill claiming I've got an extended monthly expenditure. A Telkom assistant agreed that they were not supposed to, it's a breach of contract but expects me to provide a copy of contract because she can't access her copy obviously due to poor administration.
Telkom continues to abuse access to my bank account, double billed again. I'm on a fixed contract and after a year they double bill claiming I've got an extended monthly expenditure. A Telkom assistant agreed that they were not supposed to, it's a breach of contract but expects me to provide a copy of contract because she can't access her copy obviously due to poor administration.