Telkom abuse

Terrible experience at the Telkom Centurion mall store on 1 November 2019. Renewed a contract successfully at the store, and as I was leaving the agent called me back and informed that my account was a little in arrears. I informed her that I was going to make a payment after leaving the store. And so I did. On 2 November 2019 she called me and asked if I had made the payment, to which I rep**** yes the payment was made as I had told her and she proceeded to say that it didn’t reflect on the system. It wasn’t in her place to call me or follow up. Her behavior is tantamount to harassment