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paul A

1 reviews | Active since Oct 2018

04 Oct 2018, 10:24

Telkom Absolutely Usless. Will Never recommend to anyone

absolutely disgusted with this service provider.I had 2 debit orders that went off on the 25th of September and the 28th of September today is the 4th of October and these payments have not been allocated to my account and my services has been suspended since yesterday. To make matters worse I phoned the call centre on Tuesday 2nd October and they said they have my payments and they will escalate it to the accounts department to allocate it , I phoned again on 3rd October and was told it takes 5 to 48 hours to get allocated and the matter was escalated to the useless team leader who cannot take calls or has an email address. I phoned 4th October and was told it could take 7 working days to get payment allocated which is absolutely bull ****.I WOULD NOT RECCOMEND THIS SERVICE PROVIDER TO ANYONE AS THEY HAVE NO CUSTOMER SERVICE AND POOR WORK ETHICS.

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