Telkom Absolutely Useless

Telkom accounts overbilled me, loaded the wrong package, overcharged me. Contacted accounts, paid the below on their instruction and they informed me moving forward that my bill will be right, still receiving an incorrect bill, still charged for services they said they would cancel in the call I made. This has been ongoing since November last year. And now they try list me, when they are ***********. They cannot rectify their own mistakes and then attempt to list the consumer.

A completely irresponsible pathetic organisation.

Dear Accounts,

As discussed on the 8/3/2017 referring to dispute ********** 1. Please find below proof of payment.

Please advise on new statement and can an agent now call me to downgrade my package please

Top of Form Payment Successful Bottom of Form Reference Number:345PLN140319

Account number: ********** 82, Matter Number: TELK ********** 7, Creditor: Telkom Suspended NGN,