TELKOM ABSOLUTELY USELESS

Useless is all i can say. So our home adsl and phone ********** 437 cables got ******, Im struggling to work from home. Telkom says go to the store and get a look a like phone. Get there no stock, they actually tell me we will never get it because telkom are so back logged as an excuse by the time you should have gotten it your phone is on. I phone the call centre im still waiting as the lady told me in southgate mall. Try lte they said. Nobody in the store even checked if i have coverage, go home and struggle after 3 days of phoning everyday they find out we do not have coverage. I take it back the lady logs a query and tell me dont worry it will be sorted. MMM i get my first bill im billed for september and October and it wasnt cancelled, i have 11 accounts with telkom and now im really thinking of cancelling all as when i complain about speed and intermittent adsl they reset the ports add a splitter, remove a splitter and till today we sitting with the same problem in the beginning of the month already every month, im really not happy about this telkom please sort out my bills and lines beacause open serve tells us that you guys are not replacing the old cables and not doing nothing untill fibre comes, please train your staff as well because i was told the other day by an agent on the phone well if you dont like the way things are cancel it because thats the way it is going to be untill fibre comes, we stay in jhb prison premises and according to vuma they wont install fibre there as its bussiness premises, so what should we do then cancel it? At our bussiness in shakespeare road ridgeway on my ********** 548 number fibre is in the area for months and we still struggling to have fibre, if you can listen to telkom agents they say phone vuma vuma says they dont do businesses so our conclusion we will never have fibre there as well as nobody knows what they doing,