Telkom absolutely no servive and no accountability

Telkom phone and internet down since 12 May. Reported it on the day and was told someone come look at it within 48 hours. That would have been 14 May, by 15 May nothing had happened. I called again. Held on for 30 mins to be told my account had been suspended and be put through to accounts to resolve. Held for another 30 minutes, accounts person told me that it had not been suspended but that the operator made a mistake. All the could do wat escalate the call. I just called again to be told that all they can do is \escalate". No commitment as to when someone will actually resolve the issue.<br> <br> I know it is a complete waste of time to comment about this because Telkom are completely useless. Hopelfully it can at least be a warning to prospective customers to go rather go elsewhere. """