Telkom absolutely disgusting service delivery

Pathetic service provider as usual. We listed a relocation of wifi line on the 8th may Paid our fee even with no service. Waited patiently until this technician comes out today. Only to inform us that we can not get the service. We are ti now call in and order lte and wait an additional 10 working days.

We call in to get told that we have to cancel the contract ourselves and re apply for another one. Yet previously wr where told we cant cancel when we wanted to change service providers. We ask to speak to a manager because no details have even been asked of us. These people dont give a dam about client services.

We all need to work from home this is a national understanding so how is this companies behavior ok. The best thing is that no one can take this company to task. No avenues to complain or get any help. They just operate as they please.