Telkom absolute incompetence

After being passed from pillar to post 10 times...I suspect there is a missing link between your queries department and your technical department!!! For the past 3 days I have been trying to have my service connected (after it was suspended in error) and each time I call I get the same response! “I have logged the query with our technical department” whereafter I’m told the turn around time should be 2-4 hours. It’s now 72 hours and I’m still without a phone or adsl line, with no answer from your unhelpful consultant I spoke to this afternoon! I’m extremely annoyed and beyond livid! I’m agrovated that I wasn’t able to get the other report references.