TELKOM Absolute atrocious service of the worst kind ever!

Our ADSL line has been down since the 14 October 2017 we have reported this fault and have had it escalated for 18 weeks and the problem has not been resolved, no technician has been asigned the Operations manager says there is a bag log, yet we awaiting 4 months for this repair. Always have to phone at least 3 times a week to find out the progress of the fault we have been given 5 ETR (Estimated time of Repair) dates and not one of these dates have been met with the repair on the cable.

No feedback given or consulting the client with progress

Absolute atrocious service of the worst kind ever!