1 reviews | Active since May 2016

27 Apr 2017, 12:40

Telkom abnormal debits

<p>Took out a mini-router contract with telkom with 5gig day 10gig night surfer deal and pay R149 p/m in February in TygerValley shopping center. In march they debited 798 bounced because I had less (R500) in my account, went to the store was told I exceeded the limit. I asked them to make it 5gig day and 10gig night so I can pay 149pm. But on 25april R 1647.96 was debited please take the amount you suppose to take because I need that money.</p>

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Replies (1)
Telkom
Telkom's reply27 Apr 2017, 13:05
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,