Telkom AAARRRRRGGGG

Every day on the phone without Telkom. No joy. So team leaders contacting me back. This service is ridiculous. How do they take an order and then there is NO record of it on their system when you phone to follow up. Then place another order for an upgrade and the cancel it with NO communication and you only find out when you phone to follow up so you place ANOTHER order for upgrade to Fibre and you receive the free router the infrastructure providers have installed their box and pulled a line through so you phone to configure the router and are told sorry this order is closed. Promises of team leaders that will phone you back and you never receive that call back. No one knows how to assist you. NO ONE at Telkom knows what they doing as you give every consultant the same story and you get different story from them. This is 3 months of up and down. Paying for an ADSL line we actually don’t have anymore (theft). Try and terminate your account and you still need to pay penalties????! Last known order number and service number ********** 01A, ********** 70 is this one even still on their system only God Alone knows because Telkom doesn’t.

The worst service received. Arrogant uneducated consultants. Hours of talk time spent trying to get an answer.

Personally if you considering Telkom, DONT! The service, information and help you receive will leave your blood boiling, your pockets empty and you still won’t have any answers!!!