Telkom

My husband received a call from Telkom, offering him an upgrade to a LTE router and wireless phones. We received a router only and set up our internet successfully. Since then our landline is not working. Numerous calls to the sales, technical and fault reporting numbers from our mobile phones and 2 weeks later, the problem persists. We have been told to plug in our landline to the LTE router - not working. The technical support tells us the order number included wireless phones thus our landline will not work. The sales department denies that we are getting a wireless phone. Fault r!eporting department does not call back and will not send a technician to assist. Calling T!elkom to ask where I can lodge a complaint, I was told to go to hellopeter! Please!