WR
Werner R

1 reviews | Active since May 2017

22 May 2017, 11:58

TELKOM A WASTE OF TIME EVEN COMPLAINING DOESNT WORK THEY DONT CARE

<p>Dear Telkom and their social media Team...Busi and Others! I extreamly disgusted and over your lack of caring for customers and not following up on what you say you would do. Again i complained about a contracted that has still not been cancelled when it should have been, I have complained about this now a number of times on this website and you people just dont give a dam! So Im going to tell you what Im going to do and I have taken some legal advice. 1stly: Any money that is debited from my account without my concent I have everylegal right to reverse the transaction... 2nd Because I cancelled the contract within the time frame stipulated in the T&C's of the agreement i have upheld my end of the contract, you are now in breach of yours. Please note i have simply taken some advice the next step will to claim back the monies taken from my account of the past 6months I will use legal representation for this process if this is not sorted out before the end of the week.</p> <p> </p> <p>This was the response I got 2 weeks ago and nothing has been done about it.</p> <p> </p> <p>HI Vern120</p> <p>We are sorry to hear this. </p> <p>This response serves as confirmation that your query has been received. We have escalated your query top our mobile team to attend and advise accordingly.</p> <p>Interaction Ref: AI ********** </p> <p>Regards<br />keagan<br />Telkom Social Media Team</p> <p> </p> <p>The ball is now in your court.</p>

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Replies (1)
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Werner R's update22 May 2017, 19:29
Reviewer Update

Really! Do you guys not see what is happening here! This is the same dam response that you guys always sent..You guys are an absolute joke. When is someone going to get hold of me I have spent enough time and money on phone calls with you guys!!!! This is pathetic!