Telkom, a very terrible service provider

<p>in the year 2012 I got a 3G internet stick from telkom which was a 2 year contract but i kept it going from month to month. i then went to cancel this 3G stick on 18-05-2016 at the telkom branch in vaal mall vanderbijlpark for i was no longer needing this service. case number ********** 3. however the amount of R216.00 kept deducting from my bank account after i went to cancel it and is still deducting. i contacted customer care several times to enquire about this matter but al they said was they are busy with the cancelation. i actually have proof where i cancelled this 3G stick 3 times. i phoned again last week to try to resolve this problem, but i am still waiting for a response from telkom. </p>