CB
Celeste B

1 reviews | Active since May 2018

25 May 2018, 13:59

Telkom a very bad service provider!

What a fustrating time it has bee . Receiving no assistance from a well kown company like telkom. As I have asked them daily for 3 weeks please just attend to my case. Its not difficult. Technicians have been asked numerous times to call me to arrange a time. I heard that one was here and no one was home. We wor****! Thats why we have to arrange a time. Now I have to wait again... really so so dissapointed. Managers promise to follow up and call back I have received no calls. Truly 3 weeks this is disgusting.

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Replies (1)
CB
Celeste B's update06 Jun 2018, 16:07
Reviewer Update
Hi there yes it has after 4 weeks of constant nagging I finally got hold of an escalation email adres. This is truly very poor service delivery. Just waiting for fibre in our area then I will cancel with telkom immediatly.