Telkom a useless, arrogant, uncaring company. Telkom can go to hellkom

Telkom is an arrogant unreliable company and their service is really disgusting. If I could I would give them a - 10. The Internet went down on the 24th December at around 6. 30pm. Logged a fault with them but had no response. Still down 3 days later on the 26th December at 6pm. Have tried calling, used the chat on the Telkom app and was not once offered an apology and there pathetic response was that they could not give any time or date it would be fixed. Couldn't tell me if a technician was working on or been allocated. This is not the first time, it's been happening monthly. I am so fed up with their lack of service treatment and unprofessionalism. Their technical support is only open Mondays to Fridays 8 am till 5 pm. No after hours assistance. What bull****. Tomorrow I am going to look for another service provider and tell telkom to go to hellkom. MY ADVICE WOULD BE TO GIVE TELKOM A WIDE BERTH, THEY ARE USELESS!