TELKOM- A ****!

Item: Telkom
Rating: 1
Author: Nthabiseng N

The day I took contracts for both my phone and laptop with Telkom, was the worst mistake ever. No communication given for unauthorized debits or when their collections is going to debit our accounts. Worst customer service consultants I've ever come across.

Helpful (0)

Replies (2)

Telkom's replyOfficial

01 Sept 2018, 11:24

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom's reply01 Sept 2018, 11:24

Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Nthabiseng N's updateReviewer Update

01 Sept 2018, 11:37

Telephone: ***I prefer not to write the ID number down, rather give you over the phone.

Nthabiseng N's update01 Sept 2018, 11:37

Reviewer Update

Telephone: ***I prefer not to write the ID number down, rather give you over the phone.