1 reviews | Active since Oct 2012
TELKOM A *******
<p>I was offered a retention discount by telkom, which ws renewed. the discount suddenly stopped in decmber 2016. as unacceptable as that is it gets worse. when i complained on facebook the lady called me back and said i need to speak to slaes. i did that today and after being very confused the lady tells me telkom no longer offers this. it was not something new, it just needed reactivating. how can 1 person at tlekom say sales needs to activate, and then you get sales who say its not offered. someone is providing me with bull**** information.</p> <p> </p> <p>if the discount was ging to be discontinued i should have been notified. now that no one can help me i expect anwers and my credit.</p>
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Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
