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gradwell O

1 reviews | Active since Nov 2015

19 Nov 2015, 13:53

TELKOM A REALLY BAD SERVICES PROVIDER

i must say this is my first time trying to use Telkom as a service provider and they S...ck. i called them concerning a line installation, about 2 week back. Today i decide to give them a call to find out whats happening to my surprise the lady told me that the order was only created today. so i gave her the ref *** i received from telkom, what she told me was shocking. \sorry sir i cant see any order with that ref no you will have to wait another 2 weeks for the installation we will keep you up to date via sms. i must say everyone in my family been complaining about telkom and their bad service now i can say i had my share of bad service with TELKOM"

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Replies (1)
Telkom
Telkom's reply19 Nov 2015, 14:09
Official
Hello geanooo1985,

Thank you for making contact with us.

Apologies for your experience.

Be assured that we are escalating to installation team for further assistance. The team will look into your query and the ref provide and feedback to you.

Your social media ***.

Regards,
Boitumelo
Telkom Social Media Team