RM
Rob M

1 reviews | Active since Mar 2009

28 Sept 2016, 10:00

Telkom a national liability

<p>Been without a voice line for 4 weeks now with nothing but empty promises from Telkom. Have had to log three faults as they keep cancelling them. Guys things dont just get fixed by cancelling a fault. </p> <p> </p> <p>Utterly pathetic!</p>

0
Replies (2)
Telkom
Telkom's reply28 Sept 2016, 11:21
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

RM
Rob M's update30 Sept 2016, 11:03
Reviewer Update

Still a lot of hot air and empty promises about escalations and contacting technicians this has been going on for a month. I need to see some action. And of course you are expecting me to pay my account on time for no service right.