Telkom a ****mer

I am utterly disappointed with Telkom. Telkom is such a ****er, people be warned when taking up any form of contracts with Telkom. I have multiple mobile contracts and other services with Telkom and I am not gonna lie, at first I was really happy with Telkom but only recently I have been noticing discrepancies on my invoices that now I am paying for something called Telkom Plus that was added on, and I wasn't made aware of this. So I called to query an invoice I received in the month of August 2024, only then I got to learn about a subscription called Telkom Plus, I was advised this will be escalated and it a good thing I called before my debit order date to avoid having many refunds Telkom is faced with due to this Telkom Plus subscription that is added on to people's bill without them knowing. So I waited patiently hoping it will get resolved until came the debit order that, of which I was charged for this. I called again to find out why I was charged because I did call and was advised this will be taken care of. I am really unhappy with how telkom is doing things recently. Again this month in September, I received an invoice via email and still this subscription is added on...really???!?!!! Can I have this resolved and I request a refund urgently as I wish not to continue with Telkom services anymore if their plan is to **** innocent people. I am really unhappy!