Telkom a failure in service delivery as usual

Ai Telkom I thought if I gave u a second chance my experience would be better....

I app**** online for a landline...a consultant contacted me said they would wave the installation and within 3-5 days it would be installed then I got a sms saying I needed to pay 700 so I called the call centre they advised back office will contact me wrt to the error and no one called...I then called again about 5 times to be told you were offline spent 200 airtime then eventually got through and was told this is a deposit even though this was not disclosed which alone is a breech contract I paid the 700 only to be told that I would get contacted to install the landline....and I get another message saying I should pay the 700 I reach out via Facebook and no they take two days to respond without proper resolution....I have never experienced such disgusting and disgraceful service in MyLife...I went to Tygervalley branch seeking assistance where I was told there is nothing they could do...useless useless useless

So firstly I would like to know when the **** you will be installing my line

And secondly I want my call with that agent sent to me as I will definitely take this up with a manager