TELKOM - a disgrace to the nation

ADSL stopped working during a thunderstorm 2 1/2 weeks ago. I have since spent hours and hours on the phone to the utterly useless call centre. Agents have hung up on me, put me on hold and then terminated the call, pretended to be supervisors, refused to log a technical fault, refused to transfer me to the call centre manager, ****, been rude - it makes me wonder why TELKOM even has this useless call centre!<br> Reported the fault online three times now and every time it is closed after two days without the problem having been resolved.<br> I know what the problem is - a faulty ADSL port at the exchange, so can a technician be sent out to fix it, please?<br> TELKOM you are a disgrace to this nation.