Telkom- a disaster for business owners!!!!

<p>I have 3 business lines regretfully connected with Telkom. I'm completely exasperated with the sheer lack of customer service and poor service delivery. It's companies like Telkom that make running a business in South Africa a miserable experience. Aztech routers are down- Telkom's response -"we don't know when it will be fixed, or how long it will take. We suggest you get another router" <br />What am I paying for then????? Your advise is to get another router. Shocking!!!!!!<br />On one of my other lines I've had 10 gigs which used to last 3 weeks. I upped to 30 gigs and it cut off in the first week, I upped it to 50 gig and again was cut off after a week. Telkom offices say I must log a case as my usage does not add up to the data package and I should still be connected. I logged a case, received no feedback. I escalated it, still no feedback. I went back into telkom office. They can't help me. It's so incredibly upsetting that I can not get anyone to help me , regardless of following the complaints procedure and after numerous visits, my businesses are offline.</p>