Telkom, a ******* cohort of specialised *******

<p>I bought 2 Huawei devices on Telkom's smart plan 100 and in my due diligence, proceeded to insuring said devices with telkom insurance. The employee at the the Telkom Shop at College Square told me that the insurance would be charged at a monthly premium of R151 per device. Low and bejold, when I receive my invoice from Telkom, it states that I am being charged insurance on 4 devices. "4 devices, how? When I only purchased 2?" So I duely called the customer call centre where I was told that my case has been logged and someone will attend to it. That was a month ago and today Telkom has yet again biled me insurance for devices I do not own. I called the customer centre again and this time I was given a number for telkom insurance or finrite or whatever they choose to call themselves. I followed up with Telkom insurance who assured me that my insurance premium is R151 per device and I have 2 devices. However, Telkom is charging me more than twice the amount due as my invoice shows that they are charging me R690 for 4 devices. So basically, I am paying for 2 devices I do not own and I am also paying an exaggerated fee of R690 which is even more than the cost of insuring 4 devices. Today I was told that a Glory Masheko has been working on my case for over a month and yet I have neither received a refund or acknowledgement from Telkom of their error. They continue to ***** my hard earned money *******ly by charging me an exaggerated fee for devices I do not own. </p>