Telkom a compony without a vision

Noteworthy in deed as they ******ed up my credit rating with their no idea behaviour as how to run a business, but what to expect from a SOE. They blatantly refused to listen, look into the matter, not trying to find a way forward as to admit their mistake. They still stand by their bullying tactics by lifting my debit without my consent from 1600 per month to R6700, then R8600 now to R18000 per month thus reflecting on my credit profile. I sont know how they got to this as the account was locked pending investigation. Afterwards they text as to card was dissolved. I'm still trying to reach someone with 1cent worth of sense.