Telkom: A case study of horrible customrr service

<p>So last week I wrote about how Telkom had given me a date for line installation and then proceeded to cancel and then change the date without informing me. </p> <p> </p> <p>The plot thickens. </p> <p>Almost a week after the promised date and I've received no feedback despite constantly contacting them on social media. </p> <p>This is absolutely shocking. </p> <p>I've already paid my service provider on the premise that I'd have a line installed in the first week of February. </p> <p>This has obviously not materialised with no explanation from Telkom. </p> <p>Second poor review in as many weeks with no effort at all from Telkom. </p> <p> </p> <p>Still awaiting a response from Telkom, and if I'm really fortunate an actual line installation in the moth of February. </p> <p> </p> <p>Abo****ely appalling service. </p>