JJ
Jose J

1 reviews | Active since Dec 2012

29 Sept 2015, 15:10

Telkom A Bunch Of ******s.

Firstly on an ongoing basis my Internet is always off and on - mostly off.<br> I have not had internet for the past 3 weeks now and no one has assisted me yet.<br> I have been up and down Telkom in centurion mall on a weekly basis and I am getting no joy.<br> That office has become my second home now.<br> Secondly since December Telkom has been billing me a second ADSL line which I was not aware of.<br> I received a letter stating my account is in arrears - I went to the branch once again 4 months ago and they informed me that made an error. The same error is still not solved.<br> Yesterday I went into the branch once again asked for the manager once again he is not in which is the norm.<br> I asked for his details

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Replies (1)
Telkom
Telkom's reply29 Sept 2015, 17:40
Official
Hello JoseJacobs,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM150480.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team