Telkom - a bunch of ****mers

Last working day of August my debit did not go off an amount of R459 due to no funds in my account. I then made payment the 10th September. End of September R459 was debited as this is my monthly subscription. On Sunday my line was closed and now I'm told I owe R1129. 30. I understand that R211 is for the debit that didn't go off combined the new subscription however there is an extra R459 which I don't why I'm owing. I called twice the first lady said my line will be unlocked as the debit for end of August went off. Yesterday I called again and the guy I spoke to told me about the R1129. 30. When I call the system says my last payment was 10 September meaning that it does not recognize the September debit. My suspension is that it was not allocated. The only amount I owing should be the R211 of the debit that bounce plus the new invoice that must go off end October but no I'm told I owe R1129. 30. Telkom is a bunch of ****mers which sucks money off from unsuspecting customers. I only had 1 debit bounced and paid it but boom I owe 2 invoices.im so mad and frustrated. The number in question is ***