TELKOM A BUNCH OF LYING THEIVES

Telkom pathetic and disgusting service. A bunch of lying theives. The terrible nightmare began when I was telephonically sold a mobile data package. See trail of pathetic service.ease inform me when I the customer was advised that there is a spend limit on the data package. I repeatedly asked your telesales consultant if the cost was only going to be R149-00 and she blatantly **** to me that this is the only cost that I will pay ,she Further went on to advise that there is a spend limit on the account and she constantly rest assured me that all I will pay is R149-00 only. Had I known this price was not fixed at R149-00 I would definitely have not bought your product. This product was sold to me under lying pretence. I humbly urge you to listen to the recordings and the pre sale recordings to verify the honesty of your telesales consultant. Further my initial query to cancel this product was requested in 2017-07-23 See reference number ********** 7. And every month without fail Telkom has been debiting my account. It has taken more than a year to get a response from Telkom. I had contacted Telkom on numerous occasions to cancel this product but without any positive response. I have spoken to a Ditoro Tsustsa who offered me free data for a year to keep the package which I refused and never heard from her again. I also emailed my query to a person by the name of Alviano jeray Harlan burts who promised to assist but nothing happened. I further went to the Telkom shop at gateway and spoke to a person by the name of ms Buthelezi she also promised to sort it out by logging queries and trying to cancel this product but with absolutely no joy. This has been a nightmare.i am prepared to pay for the data usage for the first month only even though when I checked the system data usage it indicated that I only used 5 gigs of data. And request the cancellation of this product dated the 2017-07-23. When I emailed my cancellation request to telkom cancellation department. Please check to see that I have never used the product since my cancellation request. Many thanks Naren Premlall