Telkom - a 3rd World Banana Repulic "SERVICE" Provider!
On 5th August - I did the following to cancel my Telkom landline
1) completed a cancellation form and emailed it in - on the form I wrote in MASSIVE BOLD LETTERS - CANCEL ON 30TH SEPT 2018 2) I logged onto their system and app**** for a cancellation - for 30th SEPT 2018
Yesterday Telkom cancelled my landline!?
They are refusing to reinstate my line AFTER THEIR MESS UP!
Telkom is saying I must : 1) apply for a new line?! (hich takes 2 weeks and I need it cancelled in 2 weeks!?) 2) that I must pay for a new line to be installed
Yesterday I called the service dept from my cell and they tell me to talk to billing?! Yesterday they then switched my line back on and appologised for their mistake Today they have switched if off again?!?! And are now REFUSING to turn the line back on and tell me that I have to pay for a new line installation and complete the order forms to order a phone line?!
Have you ever heard such ridiculous and pathetic service?!?!?
The saddest part is that this "service provider" doesnt care and doesnt provide service - nothing will be done and this is why people are leaving this country - because its a joke - everything connected to the Government is a joke!
#Telkom #WhatAJoke #3rdWorldCountry #SADownTheDrain
