1 reviews | Active since Nov 2023
Telkom 8ta Contract
I paid MTN a lot of money to move to Telkom 8ta 4 years ago, only to discover that I am in fact now with MTN-Telkom as my Service Provider.<br> My contract expired at the end of October 2015, and as yet I have not renewed or cancelled my contract, only to discover that it is costing me R200 per month more than I previously paid (no contract no handset) and yet I have to pay R521.50 per month, which I was told by Mr Elton Mofolo (Supervisor) is for the monthly Data . So before any calls are made, no new handset I have to pay R521.50??. I have during all the time with Telkom Mobile had to use a pre-paid number to phone my contacts from, as I could not receive or make calls due to bad coverage, all my calls went to voicemail, so I telephoned my missed calls from my pre-paid phone.<br> I would love for Telkom to explain what I am paying for.
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM165850
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM165850
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
