PK
Petronella K
1 reviews | Active since Nov 2015
02 Nov 2015, 10:33
Telkom 8ta bad service yet again!
I send through my cancellation for my 8ta 10 gigs night time and 10 gigs day time data bundle on the 2nd of October 2015. Only received a response from them on the 21st of October 2015 and then they debited my account yet again the 31st of October 2015.<br> <br> I have wasted countless hours over the phone with these people and they just continue to amaze me with their appalling service. I have had it, I want this to be sorted out, any one please help me as I am on the verge of suing 8 ta!
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Telkom's replyOfficial
02 Nov 2015, 10:59Hello Fixthisrightnow,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163320.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163320.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply02 Nov 2015, 10:59
Official
Hello Fixthisrightnow,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163320.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163320.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team