Telkom /8ta and managers not assisting clients

I reported signal problem which started after perfect signal ,to Telkom /8ta on the 26th of February 2015.<br> After weeks of trying to sort, they changed my sim card - no change .<br> they tried changing settings-no change.<br> 25 March sent out person with name Rosanie at 10h00 to test signal. He found very week signal :case number ***9. Telkom advice they will call me in 7 days with solution. Got call 2 weeks later , stating will be resolved in 5 working days meaning 21 April . NO HELP<br> Tried following up for 2 months and after all complaints again ,Telkom sent out new testing guy and advice previous case number and problem went missing !!!! ***!!<br> Tobago ( testing guy ) tested on Monday 8 June found same problem -very weak signal -Said to wait 7 working days and a new case number ***. No one followed up ,up to date .<br> Friday 19th (11 days later ) I noticed Tobago infront of my house testing again. I was fuming and wanted to speak to manager.<br> I spoke to Shawn Lixiao , who promised to follow up , after speaking to him , he advice Tobago not to give me his direct number ? <br> He didn't want me to have his number because he wasn't going to follow up either . <br>