Telkom

Mr AE Prentice contacted Telkom regarding the cancellation of his Yellow Page advert in 2020.

Telkom send him a message to say problem resolved. Went to Wonderboom Junction to try to resolve the issue. Consultant said, no need to pay the amount of R750. It was still showing on his Telkom bill. 16 March 2021, Mr Prentice received SMS with Ref nr: ***9 that case is resolved, did not pay R730.20. 27 March the line was cut off. 29 March (09:00) went again to Telkom, said he must pay R604.00 te activate the account again. Said it would take 48hours. Today 31 March still not activated.

Proof of payment is given. Said yesterday that they received proof of payment. Nr is *** *** Transaction ID: ***