TELKOM

Our company pays for Telkom monthly services yet we have not been able to make or receive phone calls on our office landlines. An agent was sent to our offices last week yet the matter has not been resolved, instead they have told us to purchase minutes onto the new sim card. This doesn't make any sense because we pay to receive these minutes to our landline. We have called the contact center multiple times and have not yet been assisted, in fact they leave us on hold for hours on end. These are the log numbers: 22CRZ010721, 44CRZ020721 and