Telkom

I recently went to Telkom to upgrade my contact, there was a long line outside, I saw a consultant at the door and approached him as I had a question before I got In the line.

I am an existing customer with Telkom and I didn't have my ID, my question was if it would be possible to upgrade with my driver's licence (after which I would have happily joined the line) The consultant was dismissive and told me I would have to stand in the line to ask the questions as everyone there has questions

A tip to Telkom, please have someone asking people In the line what they need ,to avoid making people wait around only to get to the end and be told they can't be helped. Note I also attempted to call to ask, and no one bothered to answer the phone

If you're going to give us ****py service,the least you could do is have polite employees delivering that service.

#Karen