MM
Mnr M

1 reviews | Active since Mar 2020

10 Apr 2020, 08:03

Telkom

Hope this msg gets to u guys at telkom thanks for the poor service you give as customer I am a very unhappy customer I have a contract with telkom the deal is for R605 uncapped but I was informed I have a deal for R899 bust after call evertime they **** fix there problems I have to fix it and go to a walking center know it all my problems but from day one I was promised its going to be taken care of ever since I have this deal for R605 I never paid R605 for it or the R899 they say it is I always pay more then R1500. In March on the wifi got cut off gusse what's happening I need to pay a R1800 no problem I paid it and on the 5th of March it's back on on the 14 March it of agen I know need to pay for November R2400 after calling in telling them so many times guys we in March I paid for November gusse what know u didn't pay call me on my name not addressing me as sir or mnr I am very unhappy about this service today. On the 10 of April 2020 my wifi is on but all that people I called in telkom to find out what is happening can't call u and say sorry but we are wrong they just Un sepend my wifi after calling asking to put my wifi on I did pay had to wait for a month for them to put it back on. I ask this guys to call me after listening to all there voice calls and refund me all the money money I paid for the subscription I have to pay R605. gusse what I need go to a walking center they need to downgrade me after had a deal for R605 uncapped the great customer service I am the m***** in

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Replies (1)
MM
Mnr M's update15 Apr 2020, 10:30
Reviewer Update
Today I received a message from telkom saying I need to pay my account but the wifi is on I need pay for the to restore my line but my wifi is working this guy's is sick y is it lock down eish wane tell the. K*** in there shop I need them to call me and tell me y is the wifi on after I ask them to pay me back waiting for lock down to end