Telkom

Good day. I have been a very loyal customer of telkom for many many years. But recently they have been really just taken me to my last nerve. For over a month now my landlines and my adsl line has been switching on and off, on and off. A technician came out in September and checked on the line and said nothing was wrong but he can there is an interference somewhere. A reference number has been logged but still nothing has helped at all. No one tempted to fix anything or even call me to let me know that they have found the problem. I've been back and forth with the telkom team on Twitter and they logged a fault. But still nothing. I've been without internet now for over 3 weeks and have resorted to a mobile wifi router to help me with my work. Please can you let them fix this because they expect payment every month but are not keen on fixing their problems.

Thank you Mr. Van Wyk