Telkom

I had a bad experience with Telkom that lasted for appropriately 6 weeks. The issue was finally resolved. Telkom then deducted money from my account for a service not rendered.

My positive experience was when I spoke to a consultant regarding a reimbur*****t. She gracefully explained the process to me and within a week I received confirmation that my lost service will be credited on my account for September. I was happy with the prompt response I received.