Telkom

I bought 40GB LTE/LTE-A bundle for R350 at a Telkom kiosk. The data did not reflect. I told the agent at the kiosk and she told me there's nothing she can do coz it shows that the data has been bought from her side. I called the Telkom customer service and the agent told me they won't be able to check the data bundle purchase because they are technicians are still trying to fix their system. What's the point of customer service if they can't help? R360 down the drain with no data!