Telkom

good morning i moved from Krugersdorp North to Kenmare. I phoned Telkom to arrange the transfer of my Telkom line. the first account i received on the 4 June 2024 i saw that the people who sold me the Inverter have on my account put the whole amount of the Inverter on instead of my monthly payment, which i have already paid for 4 months I have been trying to get Telkom to correct my account since the 4 June 2024 there accounts department said to me they can not help me it is the Sales department that must correct my account. Phoned them fist they didn't want to help me, but at last there was a person that help me and said my account will be corrected with in 24 to 72 hours. Well it have been 3 weeks now no answer as yet