Telkom 7 months and still nothing

<p>In June Last year Some unexperienced "sales person" did something to my account which I did not ask for . What i wanted was a bolt upgrade R99. what I got was some soft cap business T1 Upgrade? how do you evan get that confused???? Months of calling, 3 store visits , countless emails , and still the problem persists. I have now been listed due to non payment and an amount outstanding on my account. Evan though acording to my contract I have paid that exact mount each month. Telkom Account department also dosnt seem to know how to do a simple credit based on fact. No manager has ever called in response and , one poor lady is trying her best to respond but then goes quiet when nothing is resoleved. Promises promises and nothing. My line was suspended on and off throughout December and I wasnt able to talk to my family overseas. Enough is enough ! im out</p>