TELKOM

It's been a month that we have no internet. After endless messages and phone calls and speaking to a number of people, a technician spent the whole of last Saturday to do call clear out line but still no internet. Again after many persistent calls another technician came blamed the modem 'pace' that wasn't compatible and had no other to replace it and then worked on the line again to clear the crackling sound and promised that all was fine with the line and I must change the modem which I removed. Came back later to find the line was DEAD and the socket was that he worked on was left off the wall! It's outregeous and frustrating like I'm hitting my head against the wall and not knowing what to do next plus the fact that the billing carries on? What do I do???