Telkom

Complaint Telkom pathetic and Unproffesional Service. Our Ref No *** Zoliswa Makapela. Firstly a Consultant asked me to make my Payment on Telkom Portal. Payment was received at Absa on 6.12.2024 time 07.48 Amt R2200.00 Telkom Bank Acc. Our Lines was disconnected by Telkom and only re instated on the 15.12.2024. We had contacted Telkom since the payment was done we received no Service.We had been put thru people whom don't know what they doing there so unproffesional rude arrogant.they pass the buck.they kept on saying the Manager will contact me which was a filthy lie.No Manager had the decency to contact me.I had to send an email to Zoliswa Makapela asking her the Senior Manager or the C E O to contact me.she ignored my Emails.She was so unproffesional.i asked her to give me an explanation after I sent her proof of payment and I also showed them which date my payment was made.they all at Telkom failed to answer me as to why my lines was disconnected after the proof of payment indicated the transaction date.Telkom had no decency to appointment someone that is educated and knows what is happening internally which is a disgrace but they want us to rate their Services.i never in my life experienced so **** Service where the Consultants lie the Manager will call back What pathetic Service.The C E O of Telkom must get his Act together and do his Investigations internally to be aware how valued customers get treated with no Respect.He should be ashamed to know the payment went into Absa and the proof is sitting with Zoliswa but she is appointed at what ever level has no respect to reply to a client's email.Telkom should employ educated and proffesional people.Soon Telkom will close down.I have now canceled all my Contracts and I have 2 more Contracts that's expiring in the next 2 months which I will be canceling why unproffesional staff no respect uneducated don't know how to treat clients.Is the C E O of Telkom sleeping or the Managers don't know how to answer emails or call clients back.What type of humans work at Telkom with stinking attitudes they don't care.what type of Management the C E O of Telkom appoints.I will never recommend or have any dealings with Telkom in my life. On 24 Dec they send me a sms your Acc had been handed over to Nudebt trust my account is up to date.they send incorrect balances.After I spoke to the debt collectors they checked the system and advised Telkom has a serious problem as our account was handed over when they can see I was up to date.How disgraceful that telkom staff don't even know what the he'll they doing.thats why if the C E O of Telkom can employ Educated Proffesional Respected humans we will receive Proffesional Service.This is the end of the road with Telkom I will move all my Business to another Service Provider where I know I will receive Prodessional Service.I hope all Telkom clients read this and be aware of taking any upgrades or thinking about taking a new Contracts with Telkim they in for the most pathetic unproffesional he'll Service.The experience I had from the 6.12.2024 was no play it was he'll and this was no my fault and we have proof and evidence this was internal they are so ashamed and embarrassed to contact the client and even be proffesional enough to rectify their errors and apologize and fix up their ****.i know this is going out their.let my painfull he'll experience be an eye opener to all out their.How can one hand over a client when not in errears..when they say system error...