Telkom

I have recently received my electronic invoice which incedently I did not request for as long as I have been a Telkom client I have received my bill sent to my home.However on receiving my bill without my surname printed on the invoice.!!!! I use it as proof of adress for banking and other financial companies to confirm my fica status. I went and qued at the Somerset west branch to ask if it was possible to get a new bill with the correct information and got a definite NO! and was told I had to wait for the new month and given your track record with service I have no reason to believe that It will have been corrected ! Surly in this day and age a communication company should be able to correct YOUR mistake quickly. The knock on effect is so frustrating to say the least. Telkom is one if not the most frustrating companies to deal with!!!! I have a business to run and with current economic climate in our country this seemingly "small" problem it not helping..