TL
Tamara L

1 reviews | Active since Mar 2021

23 May 2021, 22:45

Telkom ....

Constant Dropping of ADSL Line I've been a happy Telkom ADSL Subscriber for the past +- 9 months and haven't had a problem until 2 weekss ago, then all of a Sudden my line keeps dropping! The Internet cuts and the DSL lights flashes endlessly! I call Telkom customer care and advise them of the problem, they attempt to resync my line, which never works and then they escalate later my internet is restored for a few hours and then drops again. at this point I repeat the process

I need a proper solution! I'm tired of having to phone Telkom on a daily basis.

Please Telkom, I'm not sure how to make your call centre staff understand that there is something wrong with my line, something far larger than a simple re-sync of the connection!

How are you going to permanently resolve my issues I had a perfect stable 10mb line for so long and now all of a sudden I'm being told all kids of stories.... I signed for 10mb, I pay for 10mb, I want my 10 mb back!

We are homeschooling with live online classes and my kids are missing school.

I'm beyond frustrated and annoyed!

0
Replies (0)