Telkom

Good day

I took out a cell phone contract with Telkom in January 2018 and a modem with data contract in June 2018 (See details below) However, I was never informed that there is no Telkom mobile reception in the area where my house is situated. When I realized it, I contacted them in order to cancel the contracts (Case No: ‪***5‬), but the debit orders still goes off monthly from my account. I have also gone to the local Telkom store in order to cancel the contracts, but with no luck. I would really like to cancel the contracts, as I do not have any use of it and find it very unfair to pay for a service they clearly cannot render.

Modem nr ‪***‬ / 30/06/2018

Cell phone nr ‪***‬ / 31/01/2019

Please, can you help me!

G Frans